Vb44 Terms & Conditions — Please Read Before Use

Vb44 is an internationally licensed online gaming platform. These Terms and Conditions apply to all users of the vb44.pro website and its associated mobile app. By using the platform, you enter into a legally binding agreement with the operating entity of vb44.

In addition to these Terms and Conditions, you are also required to comply with our Privacy Policy and Responsible Gaming guidelines. Together, these documents form the complete terms of service.

• These Terms and Conditions are available in both English and Bengali; in the event of any dispute, the English version shall prevail.
• Vb44 reserves the right to modify these Terms and Conditions at any time without prior notice.
• Continuing to use the platform after updated Terms & Conditions are published means you have accepted the new terms.
• If you do not agree with any part of these Terms and Conditions, please discontinue use of the platform.

The following conditions must be met to open an account with vb44:

• Age Limit: You must be 18 or older to register. If age verification fails, your account will be closed immediately.
• One Account Only: Each person may only register one account. Creating multiple accounts may result in all accounts being closed and all balances forfeited.
• Accurate Information: During registration, you must provide your full legal name, date of birth, email address, and mobile number. Providing incorrect information may result in account suspension.
• Password Security: You are solely responsible for keeping your account password confidential. Allowing any other person to access or use your account is strictly prohibited.
• KYC Verification: Identity verification (KYC) must be completed before a withdrawal can be processed. A copy of your National ID or passport may be required.

The following rules apply to all financial transactions on vb44:

• Minimum deposit amounts may vary depending on the payment method. Current limits can be viewed in the Profile section.
• KYC verification is mandatory for withdrawals. Your first withdrawal may take between 24 and 72 hours to process.
• Withdrawals must be made using the same payment method as the original deposit. Using a different method may require additional verification.
• Withdrawals via bKash and Nagad are typically processed within 1 to 3 business days.
• If a deposit fails, please contact your bank or mobile banking provider directly. vb44 is not responsible for any transaction charges.
• Investigating suspicious transactions in compliance with anti-money laundering laws and reporting to authorities when required is a legal obligation of vb44.

All vb44 bonuses and promotional offers are subject to the following general terms. Additional specific terms may also apply to individual bonuses:

• Wagering Requirement: A wagering requirement must be met before bonus funds can be withdrawn. This is typically 20 to 40 times the bonus amount.
• Validity: Every bonus has an expiry date. Any unused bonus will be automatically cancelled once it expires.
• Game Limits: Some bonuses may only be used on specific games. Separate terms may apply to bonus use in Live Casino games.
• Bonus Abuse: Claiming the same bonus multiple times, using multiple accounts to collect bonuses, or attempting to exploit the bonus system in any way will result in account closure.
• Vb44 reserves the right to modify or cancel any bonus offer without prior notice.

All games on the vb44 platform are regularly audited by independent third-party testing agencies. Every game uses certified Random Number Generator (RNG) technology.

• All game outcomes are completely fair and free from manipulation. Any attempt to influence results using external software or tools is strictly prohibited.
• A technical issue during gameplay may result in the session being voided. In such cases, we will make every effort to refund any wagered amount, though this cannot always be guaranteed.
• In Live Casino games, the dealer's decision is final. In the event of a technical error, recorded footage will be reviewed.
• Vb44 is not liable for disconnections during gameplay. However, the outcome will be determined based on the data recorded on our servers.
• Maximum bet limits are set individually for each game. Any bet exceeding the limit will be automatically rejected.

The following activities are strictly prohibited on the vb44 platform. Violations will result in permanent account closure and possible forfeiture of your balance:

• Creating multiple accounts under the same identity or from the same device or IP address.
• Coordinated attempts to abuse bonuses or exploit the system (chip dumping, arbitrage, etc.).
• Using any software, bot, or automated tool to influence game outcomes.
• Registration or transactions using false identities, stolen payment methods, or fraudulent information.
• Attempting unauthorized access to another user's account or breaching the platform's security.
• Harassment, threats, or abusive language directed at vb44 staff.

Vb44 believes gaming is a form of entertainment and should never be treated as a source of income. We encourage all our members to play responsibly.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: You can temporarily or permanently self-suspend your account at any time if you feel it is necessary.
• Cooling-Off Period: You can take a break from gaming for anywhere between 24 hours and 6 weeks.
• Age Verification: Any user under the age of 18 will have their account access revoked upon discovery.
• If you feel that gaming is having a negative impact on your daily life, please contact our support team or visit the Responsible Gaming page.

Protecting your personal information is one of vb44's core responsibilities. We safeguard all data using 256-bit SSL encryption technology.

• Vb44 never sells your personal information to third parties.
• Necessary information may be shared with trusted partners to facilitate service delivery.
• Information may be disclosed when required by law or by order of a government authority.
• You have the right to request access to, correction of, or deletion of your personal data.

To learn more about how we protect your data, please review our Privacy Policy read.

Vb44 will not be held liable for any loss or damage arising from the following circumstances:

• If a game is interrupted due to loss of internet connection or a technical issue.
• Failure or delay caused by a third-party payment provider.
• Account information leaked due to user negligence.
• Force majeure events — such as natural disasters, cyberattacks, or government directives.
• Any damages arising from third-party websites or services outside the platform.

Vb44's total liability shall in no event exceed the total amount deposited by you during the relevant period.

For any complaints or disputes, please contact our customer support team first. We aim to resolve all issues within 7 business days.

• To submit a complaint, email us at: [email protected] (for reference only, not a clickable link).
• Please include your account details, a clear description of the issue, and any relevant screenshots when submitting a complaint.
• If a complaint cannot be resolved through our internal process, the matter will be escalated to the relevant licensing authority.
• The laws of vb44's licensing jurisdiction will apply to all disputes.

Vb44 reserves the right to amend, add to, or remove any part of these Terms and Conditions at any time. Any changes will be communicated to your registered email address, and the "Last Updated" date at the top of the page will be revised accordingly.

• For major changes, we will endeavour to provide at least 7 days' notice in advance.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions shall continue to apply.